StoreForce: Revisit and Revamp Your Approach to Retail Labour Planning

The retail landscape has changed more in the last 18 months than it has in the last 10 years. Stores have been tasked with many new activities to support digital sales. Store performance is also being measured differently – through a combination of brick-and-mortar and digital sales. These changes have impacted labour planning in a big way. Retailers need to consider that legacy labour planning methods may no longer fit with the current operation. There has never been a better time than now to revisit and revamp your labour models.